Improving the Quality of Community Public Services-Case Study: General Directorate of Personal Records, Brașov - Coman, Claudiu; Netedu, Adrian; Damean, Sorin Liviu; Toderici, Ovidiu Florin; Briciu, Victor Alexandru; Pascu, Mihai Lucian; Bularca, Maria Cristina (MDPI AG, 2023)